Website: https://contivexacontainers.com/

Last Updated: October 16, 2024

1. Introduction

Welcome to Contivexa Containers. We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, contacting our team, requesting information about shipping containers, or purchasing our products and services.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access our website or interact with our business.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain your consent before collecting, using, or disclosing your personal information.

2. Business Information

Business Name: Contivexa Containers

Business Address: 7652 Cannor Rd, Chilliwack, BC V2R 0B6, Canada

Phone: +1 236-627-1004

Email: [email protected]

Website: https://contivexacontainers.com/

For questions or concerns about this Privacy Policy or our privacy practices, please contact us using the information above.

3. Information We Collect

We may collect personal and technical information when you browse our website, contact us, request a quote, or conduct business with us.

A. Personal Information

Depending on your interaction with us, the information we may collect includes:

• Full name.

• Email address.

• Telephone number.

• Billing and delivery addresses.

• Company name and business contact information.

• Shipping and delivery instructions.

• Container specifications and purchase preferences.

• Information submitted through contact forms, quote requests, or customer service inquiries.

• Transaction details and order history.

• Other information you voluntarily provide to us.

Please provide only information that is reasonably necessary for your inquiry or transaction.

B. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address.

• Browser type and version.

• Device type and operating system.

• Pages visited and links accessed.

• Date and time of visits.

• Referring website addresses.

• Website usage and performance information.

This information helps us understand how visitors use our website and identify technical problems.

C. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to improve website functionality, remember preferences, understand website traffic, and support security.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Where legally required, we will obtain consent before using non-essential cookies or similar tracking technologies.

4. How We Use Your Information

Contivexa Containers may use collected information for the following purposes:

• Responding to questions and customer service requests.

• Providing information about available shipping containers and related services.

• Preparing quotations and processing orders.

• Arranging shipping, transportation, and delivery where applicable.

• Processing payments through appropriate payment providers.

• Communicating about purchases, invoices, and delivery arrangements.

• Improving our website, products, and customer experience.

• Maintaining business records and transaction histories.

• Detecting and preventing fraud, unauthorized activity, and security incidents.

• Meeting applicable legal, regulatory, tax, and accounting obligations.

• Sending promotional communications where permitted by law and, where required, with your consent.

We will use personal information only for purposes that are reasonable and appropriate in the circumstances, subject to applicable privacy laws.

5. Legal Basis and Consent

We collect, use, and disclose personal information with your consent where required, or where otherwise permitted by applicable law.

Consent may be provided expressly, such as when you submit a form or agree to receive marketing communications, or implied where permitted by law and appropriate to the circumstances.

You may withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to provide certain services or complete a transaction.

To withdraw consent, contact us at [email protected].

6. Sharing and Disclosure of Information

We do not sell personal information to third parties for money. We may disclose personal information when reasonably necessary for legitimate business purposes, including the following circumstances.

A. Service Providers

We may share relevant information with trusted service providers that assist with:

• Website hosting and maintenance.

• Payment processing.

• Shipping and transportation.

• Customer support and communications.

• Website analytics and security.

• Order administration and business operations.

These providers may access information only as needed to perform their services, subject to applicable contractual and legal obligations.

B. Shipping and Delivery Partners

Where a container purchase or delivery requires third-party assistance, we may provide relevant information, such as your name, contact details, delivery address, and delivery instructions, to transportation companies or logistics providers.

C. Legal Requirements

We may disclose information when required or authorized by law, court order, regulatory authorities, or other lawful processes, or when reasonably necessary to protect our legal rights, property, customers, or business.

D. Business Transactions

If our business undergoes a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.

We do not authorize third parties receiving personal information from us to use it for unrelated purposes without an appropriate legal basis or consent where required.

7. Payment Information

If payments are accepted through our website, payment information may be processed by third-party payment service providers.

We may receive limited transaction details, such as payment status, transaction references, billing information, or the last digits of a payment card, depending on the payment method and provider.

We do not intend to store full payment card numbers or card security codes on our own systems. Payment information is handled according to the practices and security measures of the applicable payment provider.

Please review the privacy policies of relevant payment providers before submitting payment information through their services.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Depending on our systems and operations, these measures may include access controls, secure hosting, restricted employee access, security monitoring, and appropriate data-handling procedures.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security of information transmitted through the internet.

If a privacy breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing services, managing customer relationships, resolving disputes, maintaining business records, and meeting legal obligations.

Retention periods may vary depending on the type of information and the circumstances of its collection.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal requirements and legitimate business needs.

10. Your Privacy Rights

Depending on applicable law and your circumstances, you may have the right to:

• Request access to personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Ask questions about how your personal information is collected, used, or disclosed.

• Withdraw consent where processing depends on consent.

• Request deletion or disposal of information where legally applicable.

• Opt out of marketing communications.

• Raise a complaint about our handling of personal information.

To exercise a privacy right, contact [email protected]. We may need to verify your identity before responding to certain requests.

We will respond within the time limits required by applicable law. Some requests may be subject to legal exceptions or restrictions.

11. Canadian Privacy Laws

Contivexa Containers is based at the address listed in British Columbia, Canada. Our handling of personal information is intended to comply with applicable Canadian privacy laws, including British Columbia’s Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

These laws govern various aspects of the collection, use, disclosure, and protection of personal information. The specific requirements that apply may depend on the nature of our activities and whether information is handled across provincial or national borders.

If you believe we have not handled your personal information appropriately, you may contact us first to discuss your concerns. You may also have the right to contact the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada, as applicable.

12. International Data Transfers

Some of our service providers may process or store information outside British Columbia or Canada.

Where personal information is transferred to another province or country, it may be subject to the laws of that jurisdiction and may be accessible to its courts, regulators, or law enforcement authorities where legally permitted.

We will take reasonable steps to ensure that any such transfers and related handling of personal information comply with applicable legal requirements.

13. Third-Party Websites

Our website may contain links to third-party websites, payment platforms, logistics providers, or other external services.

We do not control the privacy practices, security measures, or content of those third-party websites. Visiting an external website is subject to that website’s own privacy policy and terms.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

14. Children’s Privacy

Our website and services are intended for individuals and businesses seeking shipping containers and related services. They are not directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If we become aware that we have collected personal information from a child inappropriately, we will take reasonable steps to address the situation in accordance with applicable law.

A parent or guardian who believes a child has provided personal information to us may contact us at [email protected].

15. Marketing Communications

We may send you information about our products, services, promotions, or business updates where permitted by law.

You can unsubscribe from promotional emails by using the unsubscribe link included in the message, where available, or by contacting [email protected].

Even if you opt out of marketing communications, we may still send necessary non-promotional messages relating to your inquiries, orders, transactions, or other ongoing business matters.

We will follow applicable consent and unsubscribe requirements for commercial electronic messages.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, technology, or legal requirements.

When changes are made, we will update the “Last Updated” date at the beginning of this document. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage visitors to review this page periodically to remain informed about how we protect personal information.

17. Contact Us

If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or want to raise a privacy concern, please contact us.

Contivexa Containers

Address: 7652 Cannor Rd, Chilliwack, BC V2R 0B6, Canada

Phone: +1 236-627-1004

Email: [email protected]

Website: https://contivexacontainers.com/

We will review privacy-related inquiries and take appropriate steps to respond in accordance with applicable law.

Thank you for trusting Contivexa Containers. We value your privacy and are committed to handling your personal information responsibly.